Privacy Policy

NatureCareBody, operated by ZURVITA LIFE CARE INDIA PRIVATE LIMITED, provides health & beauty, personal‑care, and medical support products. We respect your privacy and protect your information in accordance with this policy.

• Account & Contact: name, email, phone, shipping/billing addresses
• Preferences & Profile (optional): size/support preferences, mobility needs, therapy goals, device compatibility
• Orders & Support: order history, subscriptions, warranties, returns/exchanges, communications with customer care
• Device & Usage: IP, browser/device, OS, pages viewed, search queries, campaign attribution
• Payments: processed by PCI‑compliant providers—we do not store full card details

• Fulfil orders, shipping updates, manage warranties, returns/exchanges
• Provide product recommendations/compatibility guidance (non‑medical)
• Improve product pages, instructions, and overall experience
• Send service messages and, if opted in, marketing communications
• Detect/prevent fraud and maintain platform security

• Logistics/carriers for delivery/returns
• Payment gateways for transactions
• Analytics/communications providers for performance and support
• Legal compliance or to protect rights/safety when required

We do not sell your personal data.

• Essential cookies to operate the store and secure sessions
• Analytics cookies to understand browsing and improve content
• Marketing cookies to deliver relevant offers (opt‑in/opt‑out available)

You can manage preferences via your browser settings or our cookie center.

• Encryption in transit, role‑based access, least‑privilege practices
• Retention based on legal obligations and operational needs; financial records may be kept for audit/compliance

• Access, correct, or delete your account information
• Update preferences and marketing choices
• Opt out of marketing while receiving essential service messages
• Request data portability where applicable

• Information we provide is not medical advice; consult licensed professionals
• Platform intended for users 16+ or local age of consent; we do not knowingly collect data from children without proper consent

We may update this policy to reflect legal, technical, or business changes. Material updates will be communicated via email or in‑app notices. Continued use constitutes acceptance.